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I no longer have the phone number (landline) registered to the account and now when I try to log in I am asked to verify it is me by taking a call but the number is no longer active. So I get the following error.
We're sorry, we couldn't confirm it's you.
Sorry, Olivia. SImply saying that the ability to receive an SMS message is a requirement for logging on is not an answer to the problem.
Do you, personally, think it is acceptable that people who do not have a mobile phone should be unable to use PayPal?
Do you think that people who live in areas where there is no mobile phone signal should be unable to use Paypal?
Surely the whole point of Paypal is supposed to be that anyone can use it anywhere - that is, after all, what Paypal's advertising tells us.
I need to contact somebody from paypal members i cant access to my paypal acc its locked and i cant enter and also paypal dont send me sms code of mobile phone.plz do fast respons
Am housebound disabled in an area with NO mobile phone coverage & DO NOT OWN a mobile phone.
Due to PSD2 regulations do I have to close my Paypal account?
Is this Disability discrimination?
I am not disabled thankfully, I too can't get a mobile signal so don't have a mobile and only use a landline
I have been forced to give my daughterd mobile number (she lives 200 miles away) I got a stupid e mail from paypal to say they had removed my land line number, the same one they have contacted me on many times and replaced it with my daughters mobile number. Can someone please explain the sense in this. The UK has left the EU dictatorship, we should no longer be subjected to their dictatorial rules. I am currently looking for other ways to pay and ***** paypal