Paypal send attachments to messenger which I can't read

Coastie48
Contributor
Contributor

Hi,

PayPal have moved over to sending transaction notifications via an attachment in messenger instead of how it used to be done - just posting the details. Can I get them to revert to the old way?

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2 REPLIES 2

PayPal_MariaI
Moderator
Moderator

Hello, @Coastie48!

 

Thank you for reaching out to us through the Community! 

 

Do you mean you received a message with an amount through Facebook messenger? If so, it could mean that you have Facebook notifications turned on. In case you'd like to turn them off, here's a link where you can find information on how to update your Facebook Messenger notification preferences: https://bit.ly/39Veuvv.

 

I hope this information helps.

 

Best regards.

María.

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Coastie48
Contributor
Contributor

Thank you for this solution.

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