Paypal USA, forced mobile number?

billybobadoo
Contributor
Contributor

Good day,

Today I tried to login to my paypal account, only to be redirected/forced to enter a mobile number and cannot continue.  I called support and they indicated that there is no alternative.  I don't have a mobile number, just a landline at work that I used to call them on.  I can't believe that it's impossible now to have a paypal account in the United States without having a mobile number, that sounds ridiculous.  I understand that companies want to implement some form of MFA, but only allowing a mobile number/SMS instead of other options like email verification codes, or a basic TOTP like so many other websites.

 

Can anyone confirm that there is no other way but the use of a mobile number needed to access your account?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@billybobadoo 

 

READ THE POST BY MODERATOR RACHAEL ON THIS THREAD.

 

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272


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