PayPal isn't letting me close my account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am closing my PayPal as I never use it. It used to be where my music royalties were sent to before they entered my bank. But now I can route my royalties straight from my distributor to my account so I no longer need PayPal. As I was closing PayPal, I got an error/alert saying: "Before you close your account, there's something you must do. Contact our customer service and we'll help you with it." What do I do because customer service is really ineffective. Has anyone else experienced this before? If so how did you resolve it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Have you removed any linked cards or bank accounts?
Have you still got any subscriptions you need to cancel >>>
Check if you had a subscriptions set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you there were some active subscriptions that I deleted however I was still unable to close the account. Thanks for pointing that out however.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I cannot link my UAE Bank Account, and also i cannot edit or add my address, please help out in Wallet Archives
- Unable to log into PayPal with Microsoft Authenticator code in Managing Account Archives
- Whyy visa card appears in gray colour? in Wallet Archives
- Hi, pls I can’t link my Nigeria debit card to my PayPal account. Pls help in Wallet Archives
- 2 step verification in Managing Account Archives