Password disable issue

Zamani44
New Community Member

Hi Concern, I am Mansoor <Removed>, recently I am not able to login to my PayPal account, however I enter correct credentials but no positive changes observed, as your system errors reset your password, but whenever I want to change my password the system again errors as ( sorry we couldn't verify that's you) below details along with sanps are for your consideration and comment. Thank you Name: Mansoor <Removed> Since: 5 days Regards... <Removed>

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4 REPLIES 4

Swam
PayPal Employee
PayPal Employee

Hi @Zamani44 ,

Thank you for your post.

I understand that you are unable to access your PayPal account.
The best way to resolve the login issue is by contacting our PayPal customer support . 
Regards,
Swam

 

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acertoshiba020
New Community Member
Hello do you have any update with your problem? I also have the same issue..
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PayPal_Tommy
Moderator
Moderator

 

@acertoshiba020,
 

Hi, 

 

 I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook. 

 

-Tommy

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PayPal_Tommy
Moderator
Moderator

@Zamani44,

We cannot see the details of your account right now via this channel. I advise you to contact us via the contact us section at the bottom of your account or via Twitter/Facebook. 

 

-Tommy

 

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