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PSD2 Log In Problem

New Community Member
Posted on

I can’t log in to my PayPal account since it’s asking for a code sent to a mobile number that doesn’t exist anymore (I forgot to change my phone number in settings before getting rid of it). Can someone please help me access my account and replace my phone number with a new one?


PSD2 Log In Problem

Esteemed Advisor



If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

Advice is voluntary.
Kudos / Solution appreciated.

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