PP appears not to be allowing po box as primary address? Why.
Vicwitched
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Posted on
Aug-07-2022
04:41 AM
PP keeps asking me to verify my address. I do this but it won't let me have a primary address as a PO box. I need it to be a po box. Does anyone have any ideas. I've tried putting all residential addresses in, saving then changing it back to the po box which works but then I get another email saying I need to update details again. Any thoughts appreciated.
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sharpiemarker
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Aug-07-2022
05:06 AM
@Vicwitched
Why do you need my residential address?
Add the street address location of your PO Box in the Address 1 field, add “PO Box ####” on address 2 field. Hit Save. Then select PO Box address as primary.
You essentially have to make your residential address as the billing address by select it as your address for your cards on the Wallet page but your card accounts must also be under your residential address too, not PO Box. If it is under your PO Box, use the street address of your PO Box on Address field 1 and PO Box #### in address field 2.
Kudos & Solved are greatly appreciated. 🙂
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