Not able to select Indian states only US states appear same with banks

Googlethor
Contributor
Contributor
I have verification problem. When I select my business as individual it gives a form to fill in that address bar I don't find India country as an option so only American states keep appearing, although I Have verified my mobile number. Help, please.
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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Googlethor 

 

You’ll have to call customer service to ask them to close the account. The community forums cannot deal with specific account issues because PayPal users help advise other users here, not customer service.

 

https://www.paypal.com/smarthelp/contact-us      

Click “Message Us”  to send message or click “Call Us” option and click call us as guest to get a customer service number to call.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal      


Kudos & Solved are greatly appreciated. 🙂

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Googlethor 

 

It’s some kind of glitch or you didn’t sign up on the correct page for PayPal India but for US PayPal. It doesn’t even mention which country you’re posting from.

 

If you can, go to the account settings to switch out the primary email address with a dummy email address then close the account.

 

Then use the removed email address/same number you removed to open a new India (IN) business account with this link:

https://www.paypal.com/in/webapps/mpp/account-selection


Kudos & Solved are greatly appreciated. 🙂
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Googlethor
Contributor
Contributor

Can you just delete the account from your side, I am constantly being shown this page, [WE NED MORE INFO ABOUT YOU AND YOUR BUSINESS] it doesn't go ahead, it doesn't go back. Then I will reopen it from the Indian PayPal page.

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Googlethor 

 

You’ll have to call customer service to ask them to close the account. The community forums cannot deal with specific account issues because PayPal users help advise other users here, not customer service.

 

https://www.paypal.com/smarthelp/contact-us      

Click “Message Us”  to send message or click “Call Us” option and click call us as guest to get a customer service number to call.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal      


Kudos & Solved are greatly appreciated. 🙂
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