Not able to create an PayPal account

4502
Contributor
Contributor
Hello everyone, My friend has only first name. There is no surname or second name or middle name. That's why, he is not able to create an PayPal account. What should he do?
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@4502 

 

Sadly you need two names to open a paypal account.


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TonyTam
Contributor
Contributor

What about his passport, docs, ID?

PayPal will ask for them to confirm sooner or later.

Ask to check the documents for his full name.

Or name both First and Last Name the same way.

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4502
Contributor
Contributor
I'm talking based on government Identity Card evidence. And he has same name in Bank account also(only first name. There is no surname or second name or middle name). Let PayPal ask proofs. We can provide government Identity Card evidence to PayPal but unfortunately there is no other option to upload government Id card during creating PayPal account.
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4502
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Contributor
What to do next?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@TonyTam 

 

Some folks in some countries ONLY have 1 name, Paypal has already stated previously you need 2 names to open a Paypal account.


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