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Name title error

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MrsG6
Contributor
Posted on

Hi all, whenever I use my PayPal to pay for online orders the confirmation come through addressed to ‘Hi Mrs’ where I’d usually expect to see my first name e.g ‘Hi Kirsty’. Is there any way to drop my title from my account as the parcels then come through the same and do not have my full name. I have example order confirmations if needed. Thanks

2 REPLIES 2

Name title error

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PayPal_RebeccaN
Moderator

Hi @MrsG6

 

Welcome to the PayPal Community. 

 

 

I would ask that you check how your name is listed on your PayPal account. 

 

If there is an error here, you can request to change the name on your PayPal account, see: https://www.paypal.com/smarthelp/article/faq926 

 

Thank you and have a nice day! 

 

-Rebecca 

 

 

Name title error

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MrsG6
Contributor
Thanks for your reply. It appears to look ok on my account. Do you have any other solutions? Thanks

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