Name Change on Business Account

ShopStreetwear
Contributor
Contributor

I very recently created a business account and stupidly used my business name as first and last name.

I am now having difficulty trying to verify my account every time I try and contact paypal as it is not my legal name.
Although I have tried to change my first and last name by providing documentation, nothing seems to actually be happening. Is there a particular timescale I should be waiting.

I am hoping there is someone who can actually help me? As I seem to be going in a loop. Many thanks. 

- SS

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1 REPLY 1

Swam
PayPal Employee
PayPal Employee

Hi @ShopStreetwear,
Thank you for your post and apologies on delay in response. 
Please be informed that you would not be able to change the name of the account. 
Hence, I would recommend you to kindly close your current PayPal account and create a new PayPal account with our legal name. 
Hope this helps. 
Thank you. 
-Swam

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