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I JUST SIMPLY WANNA CHANGE MY NAME ON ACCOUNT BUT I CANT! DONT EVEN HAVE OPTION TO SEND THE DOCUMENTS THEY NEEDED!!!!!!!!!! THIS IS SO FRUSTRATING
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I'm in the same situation. It's been months and very frustrating. What causes the bottleneck at Paypal support to process name change documents? I would expect bit more timely support from such a big company that handles people's money.
My official calling name is my third legal first name. Also I've moved to another country and despite being a very usual scenario the system nor the support is able to process my transfer needs. I also don't have the money to call US service numbers.
Please if you have support's email address send it to me.
Cheers from the Nordics!
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At PayPal, we value a safer community for our customers to do business. We noticed activity in your account that's inconsistent with our User Agreement and therefore we can no longer offer you PayPal services.
Reference ID: PP-007-944-546-944
And I even cant close this account and remove my bank details. Very, very upset with the Customer Service here.
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I had the name on the account to my Virtual Assistant's name. I have $2.5K tied up for over a year now, and they simply tell me I can't do anything to unblock my account and retrieve my money as my name does not match. Their **bleep** policy does not contemplate these scenarios we have. I only have 2 options: find a person that matches my Virtual Assistant's name or open a company with that name. Both options suck.
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