My card linked to another account

Ami619dua
New Community Member
My card is linked to another account, I don’t have any information about that account. I make new account & I can’t link my card . Please suggest any solution
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ami619dua 

 

You may have used your card and that email address as a 'guest buyer' in which case you would not have a paypal account.

Have you any other email addresses you may have used that you can add to your present paypal account? 


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PayPal_JonK
Moderator
Moderator

Hi everyone! Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues using your card with PayPal. Thank you @kernowlass for your help getting a solution started on this thread. 

 

@Ami619dua, I can understand how this can be a bit concerning. If your card is on another account you have no knowledge of, you may want to first check with those in your household to see if they have added it to their PayPal account. If no one you know has it added to their account, for security reasons it's normally best to reach out to your bank to request a new card. 

 

Best wishes with this and future transactions through PayPal!

 

 - Jon K


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