My account disappeared even though I used it this week

dmyatt
New Community Member

I have email sent to the email that my paypal account was logged into, but I clicked the link to check on previous transactions and it said that there was no account associated with that email. I then tried my phone number and multiple other emails that all came up negatively. I have had nothing but trouble with paypal and would not suggest people use it as a reliable source to pay for anything.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @dmyatt

 

Welcome to PayPal's Community Forum. I'm sorry to hear you've run into some issues accessing your account. I might recommend reaching out to our Customer Support teams to see if your account is still open. If you were able to use it earlier in the week but are unable to log in now, it sounds like someone may have accessed it and potentially closed it. However, our support teams should be able to review the situation with you further. 

 

Best wishes, 

 

 - Jon K


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