My PayPal account shows as Business account, I'm not a business, I want to use Pay in 4 -- options?

Kevmeister68
Contributor
Contributor

Hoping my question is title is fairly self-explanatory.

 

My account is showing as a Business account and I don't know how it has got that way, but I'd like to use the Pay  in 4 feature occasionally and it seems like that is not an option for a Business account? Is that correct?

 

(I have sold a few items as a personal seller on ebay, so perhaps that is how my Paypal account became a Business account? I don't know.)

 

The question is really is there anything I can do short of closing the account and creating a new one? And if I do close the account, can I re-use my email address for my new account?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kevmeister68 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kevmeister68 

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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