Mexico

Baltodano9
Contributor
Contributor
When I enter my address it's not letting me put the state it says to check my entries what do I do
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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Baltodano9

 

Welcome to the PayPal Community Forum and thank you for making your first post! I'm sorry to hear that you're unable to add your address! I can definitely bet that's frustrating.

 

Please try doing this from a browser if you've been using the app, and clear the cookies and cache in the browser and restart it. If the problem persists after that, please contact Customer Service to ask for assistance from a representative, as they can do a little more troubleshooting and/or escalate the problem if there's something technically wrong. Click Contact at the bottom of the PayPal website for contact options. Alternatively, you can send a direct private message to our social media teams on Instagram, Facebook, or Twitter for assistance.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
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