Messages not coming through

Annoyed31
Contributor
Contributor

Friends and family have been sending me messages to say thank you when I send them money but none of the messages have come through, how do I fix?

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PayPal_Meghan
Moderator
Moderator

Hello @Annoyed31

Welcome to the PayPal Community; thanks for the post! 

I understand you haven't received any of the messages from your friends and family members, and I'm sorry to hear that. You can access the Messages from your transaction details in your PayPal Activity. On the App, look for Messages, and on a browser, look for Message (friend or family member's name). If you're using the PayPal App and don't see it, please double-check that your App is up to date. If you're using a web browser, please clear your cache and cookies or attempt to do so through another browser.

I hope this helps! 

- Meghan 


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