Messages always disapear

guyr26
Contributor
Contributor

As you can see in the screenshots, I have made a new message at 7:13, after logging off, the message disapeared at 7:56  this happens all the time and this way its impossible to get support from paypal.

 

message_gone.PNGmessage.PNG

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PayPal_RebeccaN
Moderator
Moderator

Hi there @guyr26

 

Welcome back to the PayPal Community Forum! 

 

I can see you are running into issues with the Message Us feature, I apologise for any inconvenience caused. 


You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal 
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_RebeccaN
Moderator
Moderator

Hi there @guyr26

 

Welcome back to the PayPal Community Forum! 

 

I can see you are running into issues with the Message Us feature, I apologise for any inconvenience caused. 


You can also contact us via Facebook PM's or Twitter DM's. 
For Facebook: https://www.facebook.com/PayPal 
For Twitter: @AskPayPal

I hope this helps, have a nice day! 

Rebecca 
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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