Login security authentication problem

JackieKH
Contributor
Contributor
I am blocked from getting into my account because PayPal is not using my full mobile number so I can't receive the text or call to receive the code to get into my account, or message them
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@JackieKH 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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JackieKH
Contributor
Contributor
Thanks a ton, that's a great will check out those avenues!
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