Logging in without phone?

Jake_1312
New Community Member

I'm attempting to log into my PayPal account however I am unable to confirm my identity using my phone number or app due to the fact that I don't have my phone as it is lost and I only have a laptop. Is there any way I can log into my account without my phone number or app?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jake_1312 

 

If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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