Log into my PayPal account not possible????

petrpetrov
Contributor
Contributor

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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My name is Petar [Removed]from [Removed. Phone #s not permitted]ervice called me on my phone number which is in my accounts and started work on some issues that I was having - but she was not able to finalize the work  -  she promised to call me on the next day  -  unfortunately I could not answer her phone call  -  then I received an email on that day - July 28,2023  - stating that there is a message for me  -  The fact is that I can not log in to my accounts.

 

 

Please call me and/or email me at the above email addresses to finalize the work  -  this will take less than 2 minutes.

 

Thank you very much.

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3 REPLIES 3

petrpetrov
Contributor
Contributor

this is a CATCH 22 problem:

This algorithm does not allow me to post neither my email address nor my phone number which are associated with my PayPal accounts  -  the fact in nutshell is as follows:

I had an issue in July 2023 when a transaction did not land into my PayPal account  -  I started messaging,posting here and registering complaints etc. in an attempt to remedy the situation  -  Luckily, on July 27,2023 a Customer Service person named Sylwia called me on the phone and started investigating the case - according to Sylwia it turned out that I have a second PayPal account and she entered the money from this payment transaction into this second account and during the same phone call naturally I asked that the money from the second account be transferred to the first one and Sylwia promised to do it from inside the PayPal system  -  On Black Friday I tried to purchase something and I found out that I have no access to my accounts  -  neither through email nor through phone.

In my opinion, a valid approach to finding a working solution to my problem will be if someone would agree to call PayPal's Customer Service and ask to get in touch with Silwia and ask that Sylwia contacts me either via email or via phone  -  Are you really willing to help me? 

Thank you very much.

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hubesz
Contributor
Contributor

Hello! I have a new SIM card but the same phone number, and when I try to log in to my account, I don't receive the security code. The "calI" option is also not working. I wrote an email to paypal support but they didn't answer. If someone could help me somehow, I would really appreciate that.

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