Log in problems

Temp20220623E
New Community Member

I have businesses account on the name of my father, he died few months ago , I tried to change the name of the account and sent PayPal all information and they blocked my account, I tried to log in and it’s says problem in log in. I have money in the account, what should I do? How can I contact them by mail?

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kernowlass
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@Temp20220623E 

 

You can't change a name on a paypal account unless its a business name.

You should really have withdrawn the funds and closed the account as per link.

https://www.paypal.com/il/smarthelp/article/how-do-i-close-a-deceased-person's-paypal-account-faq169...


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20220623E 

 

You can't change a name on a paypal account unless its a business name.

You should really have withdrawn the funds and closed the account as per link.

https://www.paypal.com/il/smarthelp/article/how-do-i-close-a-deceased-person's-paypal-account-faq169...


Advice is voluntary.
Kudos / Solution appreciated.
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