Log in issue

[Kibwana68688]

I lost my 2FA number, now cannot log in, paypal request me full physical address i dont remember well what i wrote. Any other method they can verify its me?

[kernowlass]

@Kibwana68688 

You don't know your paypal registered address??

[Kibwana68688]

Yes i dont remember well please advise me

[kernowlass]

@Kibwana68688 

Sorry no can do, ask customer services.

[Kibwana68688]

Please refrace i am not understanding what you mean

[kernowlass · Accepted solution]

@Kibwana68688 

I don't work for paypal, you would need to contact customer services.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.