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Kibwana68688
Contributor
Posted on
I lost my 2FA number, now cannot log in, paypal request me full physical address i dont remember well what i wrote. Any other method they can verify its me?
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Log in issue

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kernowlass
Esteemed Advisor

@Kibwana68688 

 

I don't work for paypal, you would need to contact customer services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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Log in issue

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kernowlass
Esteemed Advisor

@Kibwana68688 

 

You don't know your paypal registered address??


Advice is voluntary.
Kudos / Solution appreciated.

Log in issue

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Kibwana68688
Contributor
Yes i dont remember well please advise me

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kernowlass
Esteemed Advisor

@Kibwana68688 

 

Sorry no can do, ask customer services.


Advice is voluntary.
Kudos / Solution appreciated.

Log in issue

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Kibwana68688
Contributor
Please refrace i am not understanding what you mean
Solved

Log in issue

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kernowlass
Esteemed Advisor

@Kibwana68688 

 

I don't work for paypal, you would need to contact customer services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

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