Language changed to French

Ditlihi
New Community Member

Why has my paypal suddenly switched to French and how do I fix it? I went to my preferences, but the only language options showing are French, Spanish, and Chinese! I am a U.S. citizen and speak English but now there is no option for English. Help!!

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2 REPLIES 2

Harsha4
PayPal Employee
PayPal Employee

Hi @Ditlihi,

 

I understand your concern regarding changing the language on your PayPal account. I recommend you login to your PayPal account on a web browser and try using the steps in the link to change the language. Click Here. If you are still facing an issue, I suggest you contact us. We can aid in resolving the issue. You can find the number to reach us by going to https://www.paypal.com, scrolling to the bottom of the page and selecting 'Contact'. Please visit the link to get more information when you face this kind of issues. 

 

Thank you,

Harsha 

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clemensrettich
Contributor
Contributor

Hello,

 

I have had the same issue for over 2 years. I go back into my PayPal account every few months to switch it back to English, but my notification emails continue to come to me in French. Nothing I have done changes that. 

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