Japan Residence Card verification Name not match?

hvs22
Contributor
Contributor

I'm trying to verify my account, but it failed.

 

hvs22_2-1701007544651.png

 

My name should already same with the one in residence card :
residence card: A B C
paypal
surname: C
given name: A B


its wrong?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @hvs22,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues while verifying your PayPal account and I understand this can be frustrating. To get verified, all you need is bank account or debit/credit card. Go to your account and add and verify your bank account , or if you prefer, add and verify your debit or credit card. By verifying your account, you certify that you own the financial information you added to your account. As per my understanding, A residence card is an ID for foreign residents in Japan. It shows your identification information, period of stay and status of residence which could be useful for adding or editing the address on you PayPal account.

Regards,
Ayesha 
 


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