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Is it possible to re-add my security dongle key to my PayPal account?

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Randy_C112
New Community Member
Posted on

Is it possible to re-add my security dongle key to my PayPal account? I had to remove it when it started to malfunction. Now that I've repaired it, I would like resume use.  I don't have a smart phone so I can not use any app for 2 factor authentication.

1 REPLY 1

Is it possible to re-add my security dongle key to my PayPal account?

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Annie_02
PayPal Employee

Hi @Randy_C112 

I see you are facing issue while logging in and in order to get assisted with this you will need to have the phone number which is updated on your PayPal account so that you can have the option to receive the one time password to your phone. This is made for the security of your PayPal account. I hope you understand, you can reach us through phone support you can reach our website and get the contact details here 

 

Regards.

Annie

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