Incorrect postal address when checking out, but not listed in Addresses

luckyluke09
New Community Member

I have a strange situation where I have recently moved address and the house has a name and number - I updated the address in the addresses list in my Settings page, but when I checked out with an order a few months ago, the address that was carried through to the order was just the house name and street with no number so they couldn't deliver it. I changed the address on the account Settings page so it was just the house number and street with no house name, but on a couple of recent orders, that old address with just the house name and street keeps coming up - I have no idea where this address is coming from (I've removed it from my browser auto-fill as well).

 

Is there a separate list of addresses that PayPal uses when checking out from the main list in the account (i.e. it's remembering that address from before, but I can't access that cache of addresses to clear it)? Any ideas?

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