Inconvenience caused by PayPal account closure due to temporary residence abroad

Boniface088
Contributor
Contributor

My account was closed due to security issues, but I'm facing difficulties because I'm currently studying in China, although my permanent residence is in Angola. I'm unable to travel frequently to update my account information. Is it possible to find a solution to keep my account active or resolve this issue in another way? I appreciate your assistance in advance.

Screenshot 2024-05-22 144537.png

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Boniface088 

 

Paypal is country specific so if you move countries you have to close your old Paypal account and open a new Paypal account registered in the country where you now live. You would then need to add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

You can however in most countries add a U.S bank account (not card) to your paypal account. This is because paypal is a U.S company and allows that option for U.S Paypal account holders working in other countries.


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Boniface088
Contributor
Contributor

But i only came to China for studying but i keep living in Angola, there is an other way?

Whether not, how can i refound my founds `cause I need that urgently!!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Boniface088 

 

The option to RECEIVE funds on an Angolan paypal account is not possible, you can only send funds funded via a visa credit card.


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