Identity confirmation impossible
SylvieP2
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Posted on
Apr-21-2024
09:42 AM
It is impossible to have access to my account; Paypal asks for identity confirmation so i scanned an identity card and my face, but there are always problems, the identification is not confirmed and so i can't enter to my account. What happens and why Paypal is asking now for this identity confirmation?
How can i solve this issue?
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1 REPLY 1
kernowlass
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Apr-21-2024
10:30 AM
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.
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