I want to delete my card from that address and link it to my new email. Thank you

Agnesa2
Contributor
Contributor
 
Hello, I opened a paypal account with an incorrect number, I connected it with a bank card, now I can not open the account because I do not have the code in the number. I want to delete my card from that address and link it to my new email. Thank you
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agnesa2 

 

Your best bet is to contact customer services and see if they can remove it for you.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
4 REPLIES 4
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Agnesa2 

 

Your best bet is to contact customer services and see if they can remove it for you.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Saidujibrilla99
New Community Member
I want to link to new account
Login to Me Too

Paypal_Ashley1
Moderator
Moderator

Hello @Saidujibrilla99, 

Welcome to the PayPal Community! Thank you for taking the time to post. 

I understand you would like to remove a funding source from one PayPal account and add it to another. For this, please reach out to our Customer Support for guidance. They can be reached by selecting "Contact" at the bottom of our website. 

Thank you!

- Ashley


If you find this or any other post was useful or helpful, feel free to make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Saidujibrilla99
New Community Member
No because I have already send a money from other to my old account
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.