I've lost access to my profile due to an invalid phone number.

ScottHensman
Contributor
Contributor

I used to live in Hungary, and made my first PayPal there. As I moved to Germany, I made a new profile as I was told I couldn't update the country of the primary PayPal account for some reason. But I used my Hungarian phone number, which is now invalid. The problem is, they ask to send me a message via the old, invalid phone number for me to gain access to my German account. Is there any other way I can confirm my identity?

 

Thank you very much for your help!

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.