I’ve been on hold for over 3 hours trying to speak with a Supervisor

justuscounts
New Community Member
Paypal keeps transferring me to a supervisor but all that does is send me to purgatory. I’ve been on hold with PayPal support for over 3 hours at a time multiple times. Has anyone ever spoken with a supervisor or is the supervisor a lie?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@justuscounts 

 

If we can't help you then.............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

How quick may depend on the country you are in + how busy they are/time of day.

 


Advice is voluntary.
Kudos / Solution appreciated.
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