I put in a fraud complaint to the resolution center
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I received a PayPal receipt for these charges yesterday. I don't know what they are. So I put a resolution request. This happened yesterday. So I would hope that I would remember it. Is that the right thing to do. I did not buy anything yesterday, so I don't know what these charges are. And the dollar amounts are weird. (see below, I had to remove the emails)(if I am wrong for some reason I guess they don't want to injure the persons identity, if I am right it means . . .)
What security measures should I take. PayPal said to change my password, so I did. But how else do I protect myself.
Receiver email:
Amount: $0.95 USD
Transaction date: April 27, 2018
Status: Completed
Transaction ID: 7Y697582A4779993V
Receiver email:
Amount: $14.72 USD
Transaction date: April 27, 2018
Status: Com
Receiver email:
Amount: $0.95 USD
Transaction date: April 27, 2018
Status: Completed
Transaction ID: 7Y697582A4779993V
Receiver email:
Amount: $14.72 USD
Transaction date: April 27, 2018
Status: Completed
Transaction ID: 78U857411H3573913
Receiver email:
Amount: $3.33 USD
Transaction date: April 27, 2018
Status: Completed
Transaction ID: 8L6155996R570704U
pleted
Transaction ID: 78U857411H3573913
Receiver email:
Amount: $3.33 USD
Transaction date: April 27, 2018
Status: Completed
Transaction ID: 8L6155996R570704U
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Security & Protections
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Hi @marknoo,
I'm sorry to hear about unauthorized payments made on your PayPal account. It is good to know you have contacted PayPal. Since your account is accessed without your permission, I would also recommend you change your security questions.
Here’s how to change your security questions:
- Log in to your PayPal account.
- Click the Settings icon next to "Log out."
- Click the Security.
- Click Revise beside "Security Questions."
- Enter your security questions and answers, and click Save.
At the same time, it would be best to change your email address used with PayPal.
Regards,
Nicky
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