I need some help with a login problem

jhen123
Contributor
Contributor

I cant log into my account because i have to have a cell phone number and i dont own a cell phone. I have been a paypal user for 10 or years and never have had this problem, I have talked to paypal on the phone and they cant help with my login, and that i have to buy a cell phone. i have never owned one and at my age wouldnt know how to use it, I dont think its right that there telling i have to buy a cell phone, and at this point the money i have in paypal is lost to me? CAN ANYBODY HELP ME WITH THIS.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jhen123 

 

Read the post by moderator Racheal in this post.

https://www.paypal-community.com/t5/My-Account/Don-t-have-a-mobile-phone/m-p/2032677#M65272

 

You can easily buy a cheap pay as you go phone to use, not sure that that is hard to use whatever age you are.


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