I keep getting messages to update my address.

[Cougar377]

I keep getting messages to update my address because it doesn't match the one associated with my bank card. My address is correct, I've checked it against the Post Office's official online address database and the bank are using the same address as the Post Office list.

The Paypal selection for my postcode gives a variation of the address but there is no option to correct it to the one that the Post Office list. When I type in the correct format and save it, it reverts back to the incorrect one.

I'm guessing that the address database that Paypal are using is at fault so how can I get this changed..?

[kernowlass]

@Cougar377 

Give c.s a call to update it for you?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.