I have not changed pasword but it is not accepted

Ryka3
New Community Member

I have never changed my password yet it is not now accepted.  I cannot get through to my account.

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1 REPLY 1

Mujahid7
PayPal Employee
PayPal Employee

Hi @Ryka3 

 

Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues logging into your account. I'd first recommend reviewing the troubleshooting steps in the following Help Center articles:  

 

What can I do if I can't log in? 

I forgot my password. How do I reset it? 

 

If you're still running into issues after that, please feel free reach out to our Customer Support teams by clicking 'Contact' at the bottom of any PayPal page.  

 

I hope that helps! 

 

- Mujahid

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