I forgot my password, locked out but have my card still. Can I use my card like normal?

FlamingoMama92
Contributor
Contributor
Ok so I forgot my password, locked out of my account, but I still have my card. Can I still load money on the card and use it like normal?
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @FlamingoMama92

Welcome to the Community and thanks for posting! 

I'm sorry to hear you forgot your password and are unable to log into your account. To add cash to your PayPal account, you'll need to be able to log into your PayPal Mobile App. If you're still having difficulty resetting your password, feel free to contact Customer Support by clicking 'Contact' at the bottom of our webpage. 

I hope this helps! 

- Meghan


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