I followed steps to change my name, but no status updates after a week of waiting

DrewL1
New Community Member

About a week ago, I submitted proper documentation to change my name on my PayPal. I need my account to include my middle name, which is currently missing. I gave a passport & a bank statement to PayPal. I haven't received a single word from them yet on getting it changed, so it still displays first & last name only. Does it usually take this long without any sort of response? I resubmitted the documentation a couple days ago to make sure I did it right, and still nothing.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DrewL1 

 

Personally I would allow a few weeks and then contact for an update?


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