I don't know why I was blocked.

Dreaman23
New Community Member
I don't know why I was blocked. I just activated the account and sent the required data, and when I opened the application, I found this message You can't use PayPal anymore At PayPal, we value a safe community for our customers to do business. We noticed activity in your account that’s inconsistent with our User Agreement and we no longer offer you PayPal services. Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. You can still log in and see your account information but you can’t send or receive money. Any money in your balance will be held for 180 days, after which we’ll send you an email with instructions about transferring your money.
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dreaman23 

 

Where you've been advised your account has been permanently limited, it's normally due to some kind of violation of Paypals User Agreement. When that limitation is placed, the email sent details any reasons or information available. Beyond that, Paypal are normally unable to discuss any other details as to why the limitation was placed however you can always 'ask' customer services?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.


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Kudos / Solution appreciated.
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Shakhnozabonu
Contributor
Contributor
My pay pal account was blocked by 180 people. I only used the tik tok platform. Why was my account blocked by 180 people. How can I restore my account? Please answer.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shakhnozabonu 

 

Your account would be permanently blocked and you permanently banned.

The 180 days only refers to the time after which you can withdraw any funds in that account if you have any, it does not mean you get your account back after that time period.


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Shakhnozabonu
Contributor
Contributor
thanks for your reply but now my account is suspended for 180 days and i am not able to use the funds in my account please help me
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shakhnozabonu 

 

Have you had a paypal email to say you can now withdraw the funds? If not you would have to wait for it.


f no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.




Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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