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I cannot login to change my phone number!

New Community Member
Posted on

Hi, I no longer have my UK phone, and I am currently working abroad (Netherlands).  But I cannot login to change my phone number, as Paypal needs to verify my old phone number.  Catch-22, how can I get logged in to update the phone number??


I cannot login to change my phone number!

Esteemed Advisor



Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Advice is voluntary.
Kudos / Solution appreciated.

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