I cannot confirm ID - solution needed

Connie82
New Community Member

So, I cannot get a hold of a real person no matter what I try............ Which is incredibly disappointing from a company like this.
That aside, I am NOT able to confirm my identity - I have been trying for weeks! Been trying for weeks to get in contact with someone as well.

I can upload only part of the requested info, for the other part I need help. And preferably quick, as there is money sitting and not going anywhere and unusable.

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2 REPLIES 2

smartylouis
Contributor
Contributor

What other part you need help ?

 

There are multiple options to contact PayPal https://www.paypal.com/us/smarthelp/contact-us 

Which one did you try ?

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Connie82
New Community Member

They need a 2nd confirmation part with which I have a problem.

Calling is not an option, email is apparently impossible (in this day and age, really?!) and chat isn't an option either as there is never anyone around for some weird reason

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