I cannot confirm ID - solution needed
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So, I cannot get a hold of a real person no matter what I try............ Which is incredibly disappointing from a company like this.
That aside, I am NOT able to confirm my identity - I have been trying for weeks! Been trying for weeks to get in contact with someone as well.
I can upload only part of the requested info, for the other part I need help. And preferably quick, as there is money sitting and not going anywhere and unusable.
- Labels:
-
Account General
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
What other part you need help ?
There are multiple options to contact PayPal https://www.paypal.com/us/smarthelp/contact-us
Which one did you try ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They need a 2nd confirmation part with which I have a problem.
Calling is not an option, email is apparently impossible (in this day and age, really?!) and chat isn't an option either as there is never anyone around for some weird reason

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Unclaimed payments automatically cancelled during account creation in Managing Account
- Why is Automatic Payments or Recurring Payments so unsecure? in Security and Fraud
- Assistance Needed with Linking and Confirming My Bank Account in Managing Account
- Account permanently limited - I am frustrated! How to resolve? in Security and Fraud
- I'm 20, But PayPal Limited My Account for Being Under 18. Need Help in Managing Account