I can't receive code NUMBER on my phone because it is broken and can't get logged in to my account

Liam310
Contributor
Contributor

I can't receive code NUMBER on my phone because it is broken and can't get logged in to my account

 

Why can't they send a code number by email?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Liam310 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


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Liam310
Contributor
Contributor

I did call them and eventually got talking to a girl whom I could not understand. Eventually the I got cut off and try as I might I could not get through to them again until next day. I call them next day and it is all automated, here you have to pronounce your answer very clearly or you get cut off. After a very trying time I did manage to get my phone number changed. I haven’t tried to get logged in again, yet!!
But when I do it will be to cancel my account, goodbye.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Liam310 

 

You're welcome. Glad I gave up my time to respond to your post.


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