I can't log in to my account, no sms is coming
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Hello everyone, I am writing from a paypal backup account. the fact is that I can't access my main paypal account, which is registered in Kazakhstan. I do not receive an SMS confirmation to log in. I've tried all the recommendations, nothing helps
p.s
I am sure that my SIM card works for receiving other messages, there is a small amount of money on it, it is not blocked, and I enter the data from my account correctly.
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Hi @umar27
Welcome to the PayPal community!
Thank you for your post. I understand that you are unable to log in to your account. I completely sense how disturbing it can be. If you didn’t receive the text, it could be because your phone is filtering out some text messages. We recommend that you contact your mobile service provider to make sure that your phone accepts all text messages. If you are still facing the same issue then contacting our PayPal customer support is the best way to fix this problem.
Thank you
Gane26
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I can't chat with the support service because I can't even log into my account, that's the essence of my question. I am also unlikely to be able to call, because it will cost a lot of money if I call America from Kazakhstan. We don't have a local branch here (in Kazakhstan)
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