I can't close my accout

sadilyamasinghe
New Community Member

I want to close my accout.But pay pal says "your accout can't be closed" So,how do I close my accout..Please help me...

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2 REPLIES 2

TonyTam
Contributor
Contributor

In some cases account should remain open and can't be close according to PayPal reasons.

If it says so, it is so.

Maybe because of recent transactions (less than 180 days ago), or some security reasons (limitations).

Try to close in 6 month.

Limited account can not be closed.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sadilyamasinghe 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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