I can't add new number

getanda
Contributor
Contributor

Every time, I try to add new number, it keeps saying "Sorry, we are not able to process your request. Please try again later"

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1 REPLY 1

Renuka3
PayPal Employee
PayPal Employee

Hi   @getanda 

 

Welcome to community.

 

I request you to clear caches and cookies from your web browser and try in different browser after few hours and try to update your phone number from this article steps. If problem still persist, I'd recommend reaching out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page for further assistance.

 

Thank you,

 

Renuka.

 

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