I can't add my email to paypal

palmharborflori
Contributor
Contributor

I can't add my email to paypal, it says it's associated with another account, but I only have one paypal as far as I know - here's the error message I get: We're sorry, that email address isn't available because it's already linked to another PayPal account. Try linking another email address or ask your sender to send the money to a different email address that belongs to you. - any help would be appreciated -

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1 REPLY 1

Harsha4
PayPal Employee
PayPal Employee

Hi @palmharborflori 

 

I understand your concern regarding adding email address to your PayPal account. The error message which is shown by our systems while adding the email address is verified, it might have been added by your friends or family members. To correct this issue, please call us at the number shown under "Help and Contact" at the bottom of this page.


Hope this help!

 

Harsha 

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