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I am DEAF, thus phone calling is useless. How do I contact PayPal?

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capnmikey1
New Community Member
Posted on

I am recently DEAF.  I unable to hear phone calls, thus cannot get into my PayPal account.  I really need to talk to a PayPal customer service rep.

1 REPLY 1

I am DEAF, thus phone calling is useless. How do I contact PayPal?

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kernowlass
Esteemed Advisor

@capnmikey1 

 

If we can't help you then......

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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