How to get pass this annoying little thing

WayneWonda
New Community Member

My account is asking to do 3d payment request but it needs to contact me by text or call, the number on account is a expired telephone number, trying to make contact to paypal it logs back in, anything that i try to do is getting me to verift the 3d payment thing, can't log into account at all?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi WayneWonda, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member!

 

I am sorry to hear you are experiencing difficulties accessing your PayPal account. For security reasons, we are unable to assist with access issues over a Social Media forum. Full verification is required before access assistance can be given and this assistance can only be given over the phone. If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.

 

- Siobhan 

 

 

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