How to confirm my identity because i cant log in in my account

Mrky
New Community Member
How to confirm my identity because icant log in in my account . when i log in paypal sayWe're sorry, we couldn't confirm it's you please help me
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Mrky 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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